HOW LONG UNTIL I RECEIVE MY ITEMS?
The average order will process and ship within 10-14 business days.
Regular business days are Monday through Friday. (This does not include weekends or holidays)
UNDERSTANDING FEDEX TRACKING ON YOUR ORDERAs soon as you complete your order, our online processing system will email you an order confirmation. If any of the information is incorrect, please email us at email@example.com.
- “Label created” means that we are still processing your order and making everything ready for FedEx pickup.
At this time, please disregard the expected ship date and delivery date on the FedEx label as those are only an estimate.
- “In transit” means that FedEx picked up your order and it is on its way to the shipping address on record. Delivery date is now accurate. During this time, if you would like to change the delivery date for reason, you can contact FedEx at 1.800.463.3339 and schedule a different delivery date free of charge.
- “Delivered” means that FedEx has delivered your order to the shipping address on record. The label will show the exact date and time your order was delivered.
SMALLER ITEMSSmaller items can be shipped via FedEx or UPS
Packages do not require signature but will be left at the discretion of the carrier
FedEx/UPS typically require 3-6 days after shipment for arrival
LARGER ITEMSSent via a delivery truck (usually on a pallet) with a contracted carrier
The carrier will call to schedule a drop off time with you
We call this delivery 'Curbside' because you'll need to move the package into your residence yourself.
Keep in mind that products that ship this method are either too large or heavy to ship with a small parcel carrier like UPS or FedEx, so you may require the assistance of a friend or family member at delivery
Although your items are delivered curbside, please be sure to inspect items fully before accepting and signing for your items. It is important to notate any packaging damage on the document you sign accepting the goods.
If you are in an office building or apartment, please consider room of choice or white glove service levels