Shipping

FREE SHIPPING ON SELECT ITEMS

Free Shipping on selected items throughout the store.
Simply look for the   logo to enjoy free shipping on selected items throughout the store. 

HOW LONG UNTIL I RECEIVE MY ITEMS?

We ship from the east coast. Orders made from the east coast will usually ship via FedEx ground and will take 3-6 business days to get delivered, all other orders will take 6-14 business days via FedEx ground, all larger orders will ship freight and can take anywhere from 4-14 days to get delivered, the freight company will call a day before to arrange a delivery date and time. 

SMALLER ITEMS

Smaller items can be shipped via FedEx or UPS 

Packages do not require signature but will be left at the discretion of the carrier 

FedEx/UPS typically require 2-5 days after shipment for arrival

If you select White Glove service for small packages, we will arrange for the assembly within 1-4 days of delivery. You will need to make arrangements to move the items inside prior to assembly. 

LARGER ITEMS

Sent via a delivery truck (usually on a pallet) with a contracted carrier 

The carrier will call to schedule a drop off time with you

We call this delivery 'Curbside' because you'll need to move the package into your residence yourself. 

Keep in mind that products that ship this method are either too large or heavy to ship with a small parcel carrier like UPS or FedEx, so you may require the assistance of a friend or family member at delivery 

Although your items are delivered curbside, please be sure to inspect items fully before accepting and signing for your items. It is important to notate any packaging damage on the document you sign accepting the goods. 

If you are in an office building or apartment, please consider room of choice or white glove service levels 

HOW LONG UNTIL I RECEIVE MY ITEMS?

Smaller items such as chairs, accessories, bar stools ship out within 1-5 days if they are in stock.From there, UPS/FedEx typically take 1-5 days to be delivered at your doorstep. 

Larger items will typically ship from our warehouses within 1-5 days. After shipping, items will arrive in your local market within 4-6 business days. While in transit, you will receive a call to schedule a convenient time for delivery. 

For larger items, it may take up to two weeks from the date of purchase for delivery 

Please refer to the product page to identify if a product ships FedEx/UPS or via Freight Carrier on a pallet. If you have specific questions, please do not hesitate to ask.

 

Returns Policy

We offer full purchased price refund within 30 days of purchase.

HOW DO I RETURN AN ITEM?

Please contact customer service at cs@seatingmind.com for more information on returning an item. 

Allow 24-48 Hours for a reply

Thank you.